STAY SAFE & Shop Online. Pick-up from store available from Mon- Fri (11am - 2pm). Call 03-6141 6788 to arrange.
FAQ

Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.



Q. What are the payment methods available?
       
       1. Credit Card
           Via eGHL (Visa or Mastercard / Internet Banking)  

       2. Online Bank transfer

       Note: Your purchased products will not be delivered until payment is fully made.
 

Q. How will I know when my order is being shipped?

     We usually take 3 - 5 working days to process the order. We will send you a tracking number via email once it has been shipped.

Q. When will I receive my order?

     Once the order has been processed, you will receive your order within 3-4 working days for peninsular Malaysia. Sabah and Sarawak will be 3-5 working days.

Q. Can I change the shipping details after the purchasing my products?

     Once order have been processed, we are unable to change shipping details. So please ensure you enter the correct shipping details.

Q. Can I cancel an existing order that have been made?

     All purchases are final and once processed we will not be able to cancel your order.

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. What is the product's transaction currency?
       All products transaction currency will be done in MYR.

Q. Do you ship to Sabah and Sarawak?
       Yes, we ship to all states of Malaysia.